Terms and Conditions

By using this website, you agree to the following terms of use.

Premier Trophies do not sell or give personal details to any third parties. Any details sent to us via this website will be treated with the strictest confidence and will only be used for the purpose of fulfilling your order and contacting you.

All prices on this website include VAT.

For the full range of our trophies please request a free brochure.

Trophies will be delivered to the address you provide.

For any clarification on products or engraving details please call 01934 750255 or email info@premiertrophies.co.uk.

If you are under 18 you must ask your parents or a guardian before you buy anything online.

If you have any complaints or comments about our website or any of the products supplied to you, please call 01934 750255 or email info@premiertrophies.co.uk.

Premier Trophies reserves the right to change the contents of this website at any time without notice to you, including price and availability information.

Premier Trophies reserves the right to provide you with a refund in the event of not being able to supply you with the product that you ordered.

Premier Trophies will endeavour to ensure that all information is correct on this website and cannot be held responsible for any errors.

Premier Trophies has taken all reasonable care in the preparation of the contents on this website, but makes no representation or warranty of any kind with respect to the operation of the site or the information, content, materials, or products included on this site. To the extent permitted by applicable law, Premier Trophies makes no warranty, express or implied, as to the accuracy, completeness or currency of the information contained in any of the materials on this web site.

Premier Trophies will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

All terms and conditions contained on this web site shall be governed by and construed in accordance with English law. By using this web site, you hereby submit to the exclusive jurisdiction of the courts of England and Wales for the resolution of any dispute arising under or in connection with these terms or your use of this web site.

Nothing in these terms shall in any way be deemed to restrict or affect your statutory rights under English law.

As you browse the Premier Trophies website advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with Premier Trophies. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number. You can visit this page to opt out of AdRoll and their partners’ targeted advertising.

You may return any item within 14 days in its original condition for a refund of the price you paid for the item.

Please allow up to 14 working days for refunds to be processed.

Please ship the item to the following address:

Premier Trophies Returns, Unit 7a Mendip Business Park, Rooksbridge, Somerset, BS26 2UG.

Premier Trophies recommend that you use a recorded delivery service as we cannot be held responsible for goods not received.

If you require an exchange we will be happy to process this for you. Please include written details with your package. Your rights to return goods are protected under the EU Distance Selling Directive.

Please return the defective item, including both the trophies and the delivery paperwork, via a recorded delivery service, as we cannot be held responsible for goods not returned.

Premier Trophies will refund you the reasonable costs of your return postage charges if you include a receipt in your package.

Premier Trophies will exchange or refund your order if the goods are confirmed as defective.